Privacy Policy

1. Introduction

Teak Meridian ("we," "us," or "our") is committed to protecting the personal data of individuals who interact with our website and consulting services. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

This policy applies to all visitors to our website and all clients and prospective clients who provide personal information through our contact forms, email correspondence, or in-person meetings.

If you have questions about this policy, please contact us at [email protected].

2. Data We Collect

We collect the following categories of personal data:

Information you provide directly: When you submit a contact form or send us an email, we collect your name, email address, phone number (if provided), and the content of your message. During consulting engagements, we may also collect business-related information that you share with us voluntarily.

Information collected automatically: When you visit our website, we may collect technical data such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring website address. This data is collected through cookies and similar technologies.

Information from third parties: We may receive information from analytics services (such as Google Analytics) that help us understand how visitors use our website.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

Consent: When you submit a contact form or subscribe to communications, you provide consent for us to process your data for the stated purposes.

Contractual necessity: When we enter into a consulting agreement with you, processing your data is necessary to fulfill our contractual obligations.

Legitimate interest: We process certain data (such as analytics) to improve our website and services, which constitutes a legitimate business interest that does not override your rights.

4. How We Use Your Data

We use personal data for the following purposes:

To respond to inquiries submitted through our contact form or email. To deliver consulting services under agreed engagements. To send relevant follow-up communications about our services (only with your consent). To improve our website functionality and user experience through analytics. To comply with legal and regulatory requirements under Thai law.

5. Data Sharing

We do not sell, rent, or trade your personal data to any third party. We may share data in the following limited circumstances:

Service providers: We use third-party tools for website hosting, analytics (Google Analytics), and email services. These providers process data on our behalf and are bound by data processing agreements.

Legal requirements: We may disclose data if required to do so by Thai law, court order, or regulatory authority.

Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy. Contact form submissions are retained for 24 months unless a consulting engagement begins, in which case data is retained for the duration of the engagement plus an additional 36 months. Analytics data is retained for 14 months in accordance with our Google Analytics configuration. You may request earlier deletion at any time.

7. Data Protection Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted data storage, secure server environments with restricted access, regular security reviews and updates, and staff confidentiality obligations.

In the unlikely event of a data breach that poses a high risk to your rights, we will notify affected individuals and relevant authorities within 72 hours as required by Thailand's Personal Data Protection Act (PDPA).

8. Cookies

Our website uses cookies to improve functionality and analyze traffic. For detailed information about the cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

9. Your Rights

Under Thailand's PDPA and applicable data protection principles, you have the right to:

Access the personal data we hold about you and request a copy. Rectify any inaccurate or incomplete data. Erase your personal data when it is no longer necessary for the purposes it was collected. Restrict or object to certain types of data processing. Data portability — request your data in a structured, commonly used format. Withdraw consent at any time for processing based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand if you believe your data protection rights have been violated.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

11. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor's data has been collected, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, the "Last Updated" date at the top of this page will be revised. We encourage you to review this page periodically. Continued use of our website after updates constitutes acceptance of the revised policy.

13. Contact Information

Data Controller: Teak Meridian

27/1 Tha Phae Road, Chang Khlan, Mueang Chiang Mai, Chiang Mai 50100, Thailand

Email: [email protected]

Phone: +66 53 274 935